Help Sections

Viewing

Sharing

Printing

Adding Photos

Photos

Video

Galleries

Themes

Your Homepage

Your Account

Power Users

Professional Users

Getting Great Prints

Contact SmugMug

FAQ

Bonus Links

Getting Great Prints: Resolution

The printers

Print quality

SmugMug prints through two different labs. Fortunately for our customers, the recommended workflow is the same: Add your full-resolution images to SmugMug. The number of pixels they have when they come out of the camera should be the number of pixels they have when you add them to SmugMug. We'll send the full-resolution photos to our print labs. They'll optimize the image for specific printer and make sure the quality is top-notch.

Wondering about dpi? Don't. It won't matter at all for display on SmugMug or printing.

If you want all the pixels, how do I speed up uploads?

If you find that adding photos to SmugMug is prohibitively slow, consider compressing your image files. It sounds tricky but it's pretty simple and can really get things moving without compromising print quality. See #3 on our speed help page for details. Note that this still does not change the pixel count of your images. It simply makes your files smaller.

I'm a high-volume pro, is there anything else I can do?

If you're uploading hundreds or thousands of images a week, it might be necessary to speed up uploading even further. In addition to compressing your images (see above), you can reduce the pixel count to further shrink your file size. However, this will reduce the quality of your images so we highly recommend coupling this with our proof-delay feature. You can compress your images and resize to 2160 pixels on the longest side. That will be a high enough pixel count to sell any of our print sizes. The crucial last step is proofing each order before it goes to the lab. At that point you'll want to replace the images ordered with your full-resolution images that are less compressed. More tips.

Minimum requirements

To help customers, SmugMug's shopping cart only shows a print size if the original image meets our minimum resolution requirements for that size. Keep in mind that these are minimums. Please read "Recommended settings", below.

 Size   Pixels   Size   Pixels    Size   Pixels    Size   Pixels    Size   Pixels 
wallets 240x320   5 x 30 575x1536   10 x 10 925x925   12 x 18 768x1152   20 x 24 1280x1536
3.5 x 5 438x625   7 x 10 700x935   10 x 13 925x1100   12 x 20 1024x1280   20 x 30 1280x1920
4 x 5 460x575   8 x 8 750x750   10 x 15 768x1024   12 x 24 1024x1536   24 x 30 1536x1920
4 x 5.3 460x610   8 x 10 750x935   10 x 16 768x1152   12 x 30 1024x1920   24 x 24 1536x1536
4 x 6 470x705   8 x 10.6 750x990   10 x 20 768x1280   14 x 22 1024x1400   24 x 36 1440x2160
4 x 8 470x940   8 x 12 750x1125   10 x 30 768x1920   16 x 16 1152x1152   30 x 30 1920x1920
5 x 5 575x575   8 x 16 750x1152   11 x 14 768x1024   16 x 20 1024x1280   30 x 40 1650x2200
5 x 6.7 575x770   8 x 20 750x1280   11 x 16 768x1152   16 x 24 1024x1536   36 x 36 2160x2160
5 x 7 575x805   8.5 x 11 775x1000   11 x 28 768x1800   18 x 24 1100x1536      
5 x 10 575x935   9 x 12 825x1100   12 x 12 1024x1024   20 x 20 1280x1280      

Minimum resolution requirements for photo gifts can be found in our catalog.

Recommended settings

Suppose your photo is 2000x3000 pixels and you expect your admirers to order anywhere from 6" prints to 40" prints. What should you do?

Our recommendation is to leave it alone. EZ Prints will upsample/downsample as needed and they can do it better than all but the most serious experts.

We can feel your worry and doubt:  "But...a 30-inch print is only 100 dots per inch..."  We routinely show the following print at 80 dpi, 24x30 inches to passionate and fussy photographers. Their only comment about quality is "stunning":


resolution

We have only seen two prints in a million returned for too few pixels, and they were 400x600 pixel images from cheap consumer cameras, printed at 8x10. Here are the reasons prints are returned.


Ask a real person about this topic.