Together, SmugMug + Flickr | Frequently Asked Questions

Frequently Asked Questions

SmugMug has acquired Flickr. We couldn’t be more excited to unite two brands that share the same mission, passions, and values. You probably have some questions, and luckily, we’ve got plenty of answers.

Frequently Asked Questions

Why did SmugMug buy Flickr?
An opportunity to join together two communities and businesses that share the same values was one we couldn’t pass up.
Is SmugMug simply acquiring customers?
Nope. Flickr will continue to operate separately, just as it has been. We’re excited to help Flickr grow!
Why is this acquisition by SmugMug so special?
Here at SmugMug we love and live photography, which makes us the perfect partners with the team at Flickr. Our communities complement each other and have for years. Together our brands give photographers a place online to fit in and a place to stand out.
What will happen to my Flickr account? What will happen to my Smugmug account?
Absolutely nothing. Flickr and SmugMug will continue to operate separately, just as both have been. Your SmugMug and Flickr accounts will remain separate and independent for the foreseeable future.

Both Flickr and SmugMug users will continue to log in with their current credentials and you will have the same experience you are used to. If things do change in the future for Flickr, we’ll be as transparent as possible about the process and give you as much notice as we can about the issues that will matter to you.
Will anything happen to my photos? Will they be moved?
No, you’ll still be able to access your photos as you do currently and they’ll retain the same Flickr or SmugMug URL as always. Over time, we’ll be migrating Flickr onto SmugMug’s technology infrastructure, and your Flickr photos will move as a part of this migration—but the photos themselves will remain on Flickr.
Will Flickr continue to offer a free version? Will Flickr’s price change?
Absolutely. Flickr’s free accounts are foundational to its community of influential and engaged photographers. We are not making any changes to Flickr plans or rates at this time. We’ll let Flickr Pro customers know if that changes.
Will my Flickr Pro subscription change?
Nope! You’ll remain a Flickr Pro member and continue to enjoy all the benefits of a Pro membership.
What immediate changes can we expect on Flickr or SmugMug services as a result of the deal?
We don’t have any plans for immediate changes. If we make any changes, we’re going to make sure the changes are for the better. We’ll make sure to involve our loyal customers in the process as we grow both SmugMug and Flickr. Have no worries, Flickr will stay Flickr and SmugMug will stay SmugMug, but together both will get even better.

We look forward to finding opportunities to improve both the SmugMug and Flickr experiences, companies and products. For updates please stand by.
What’s SmugMug’s vision for the combined businesses?
SmugMug and Flickr represent the world’s most influential community of photographers, and there is strength in numbers. We want to provide photographers with both inspiration and the tools they need to tell their stories. We want to bring excitement and energy to inspire more photographers to share their perspective. And we want to be a welcome place for all photographers: hobbyist to archivist to professional.
I got an email asking me to accept SmugMug’s Terms of Service. Do I have to?
As part of the acquisition, all Flickr accounts will eventually move to SmugMug’s Terms of Service and Privacy Policy. Starting from the date when the service email was sent, you will have 30 days to either accept their Terms or opt out. If you do nothing in that time, your account will simply transition from the current Yahoo Terms of Service to SmugMug’s Terms. If you don’t want to make this change, you can delete your Flickr account from your Account Settings page. If you want to preserve a copy of your photos, be sure to download them from the Camera Roll first.

We encourage you to read SmugMug’s Terms in detail, as you would with any site where you host your photos. It is worth noting that SmugMug has prided itself on having very photographer-friendly Terms without some of the standard verbiage and licenses that many platforms grant themselves to use your data in a way that best suits them. This is one of the reasons Flickr was thrilled to have found a new home at SmugMug.
How can I keep up to date on the changes?
Follow along on the SmugMug and Flickr social media channels or sign up for our emails below.

For any significant changes to your Flickr service, we’ll send you a service email like the one we’re sending about the Terms of Service and Privacy Policy changes noted above. For other updates, we’ll make announcements in-product, on our blog, and in our help forums.
What if I have more questions?
Pop over to our social media channels, read the Flickr FAQ, or send our Heroes a question at help@smugmug.com.

Our Community.

If you’re looking for extra inspiration or photography education, you’ve come to the right place. We are constantly amazed by the collective brain and imagination of our wide-reaching community.